Friday, March 29, 2019
Accenture Is A Global Management Consulting Commerce Essay
Accenture Is A ball-shaped Management Consulting Commerce EssayAccenture is a global anxiety consulting, engine room services and outsourcing company, with approximately 2,59,000 batch serving clients in more than long hundred countries. Combining unparalleled experience, comprehensive capabilities across all industries and strain functions, and gigantic research on the worlds most successful companies, Accenture collaborates with clients to foster them beejaculate superior businesses and g overnments.Accenture originated as the business and technology consulting division of account statementing firmAndersen Consulting in 1953. Its rootage advise was to automate payroll processing and manufacturing at public Electronics Appliance Park in Kentucky. Since then, it has been consistently expanding.In 2001 Andersen Consulting adopted its latest name, Accenture. The word Accenture is derived from Accent on the future. Accenture felt that the name should represent its go away to be a global consulting leader and high performer, and also intend that the name should not be offensive in any farming in which Accenture operates.Accentures high performance business strategy builds on its proficiency in consulting, technology and outsourcing to cleanse its clients performance. Using its technology capabilities and industrial knowledge, it identifies in the raw business and technology trends and develops solutions to help clients nigh the world enter sore markets, annex r pointues in existing market, improve operational performance and exile their products and services more effectively and efficiently.Organizational structureAccenture follows a hyaloplasm Organizational structure. All the employees atomic number 18 fall throughn certain basic trainings (known as Green Field Training) based on their previous skills set. People with convertible skills are pooled and allocated to go bad dispatchs based on their suitability.Every project has 2 manager s A project manager and a operational manager. The authority of the functional manager flows vertically downwards and the authority of the project manager flows sideward. Hence, each(prenominal) functional worker ordinarily reports to the functional heads, but does not normally work directly under(a) their supervision. Instead, the worker is controlled by a project manager. This way, each worker has two superiors, who exit jointly ensure the submit of the project.Most of the projects in Accenture follow Strong Matrix i.e. most of the government lie with the project manager. The project manager has a full prison term role,controls the project budgetand he has full time project management administrative staff under him.The functional head may be more veilested in developing the most exiting products or technologies, whereas the project manager is more concerned with keeping deadlines and controlling project greets. leading styleThere is no fixed leadership style in Accentur e and it varies from project to project based on the project manager. My project managers leadership style skunk be best described as Participative. raze though he didnt have much technical knowledge, he use to take all the critical decisions by gathering inputs from the employees working under him and coagulate all the information to reach a final conclusion. This make the group members feel more engaged in the process which do them more motivated and creative.CultureAccenture has a unique culture in which all(prenominal) new employee is faden a KT (Knowledge Transfer) Session by his group up members (irrespective of his designation). This session includes an overview on the working style of the project, all the technical dilate that are supposed to be known by the new member. afterward this process, the new member is asked to shadow the existing members of the identical designation for 1 week during which, he is only supposed to sit, observe and understand the work perfo rmed by the existing employees. After the end of 1 week, the new employee is asked to give a Reverse KT which includes a presentation on his learnings during the week in front of a few senior members of the organization. Reverse KT is a appraise to determine the grasping power of the employee which helps the manager in deciding the sub- police squad up to which he should be allocated.Also, there is a culture of celebrating all the festivals by have on traditional clothes and getting sweets from home. Since there is a lot of regional diversity in the company, this helps in gaining knowledge of each others cultures. The whole team sits together for lunch on festive occasions and enjoys the sweets.Accenture has a every quarter demos ceremony in which a few of the best performing employees in the project are given awards (such(prenominal) as Tiger of the Quarter, Shining trail of the quarter). They are given certain CP points as rewards which can be utilise to shop online (1CP poi nt = Rs. 10). This increases the passion, zeal in employees to outperform their peers and win the award resulting in a more dedicated lot of employees.Team mental synthesis initiativesOne of Accentures core values is to attract, develop and retain the best talents for their business and foster a collaborative and mutually supportive environment for them. Hence, they give a lot of focus on team building activities.Accenture organizes inter project competitions such as cricket matches, cultural competitions (singing, dance, battle of bands etc.) every month which binds the project co-workers together and increases their interaction. Cricket matches give the project co-workers a sense of unity and improves teamwork amongst co-workers.Accenture also allocates quarterly budgets for group dinners where the whole team is taken out for dinner by the project manager. The budget depends on the performance of the team. Hence, this is another motivational factor for the team to work harder and improve their performance.Also, every team members birthday is celebrated in the office cafeteria with a cake cutting ceremony during which the whole team is present. This improves the team kinetics and keeps the employee enthused.PoliticsPower and politics go hand in hand. The same was the case in Accenture. Office politics such as favoritism, groupism existed in Accenture. Individuals used to make use of the power assigned to them for the purpose of obtaining advantages beyond their legitimate authority. On occasions, team leads used to recommend those employees for quarterly rewards with whom they had a good repo irrespective of the work being performed by them.Innovation / creativeness initiativesThere are certain SIMs (Service Improvement initiatives) which can be raised by an employee to add in his creative ideas and innovations. These SIMs follow a precise procedure where they are validated by the functional manager first by checking the feasibility of the idea and the p rocedure on how to implement it in the existing environment. After testing, they are moved forward to the project manager. Upon attaining his approval, it is passed to the aged(a) Executive who informs the clients about the innovation. After all the required approvals are taken, the team is asked alter the system by adding the creative idea to the existing environment. so far though this is a time consuming process, it is more methodical and takes into account all the drawbacks and negative impacts of the creative initiative on the existing system. judge on the current internal scenario / internal environment including populate practicesThe biggest line faced by the employees of Accenture is the storage allocation of projects. Even though there are Accenture Delivery Centers spread out across 7 cities all over India, people are not given their preferred city. A somebody opting for Delhi might be given Chennai and vice versa. As a result, people have to live away from their home town which decreases the EQ level as vigorous as results in an additional cost of living which the employee has to bear. Therefore, the satisfaction level of the employees reduces which results in a reduction in their efficiency or even a company switch.Suggestions and recommendations to make the organization a Futuristic or Visionary Firm of Endearment or Conscious Capitalistic organizationAccenture has come a long way since its separation from Arthur Anderson in 2000 to evolve into a mega external service provider with its roots in various industries, regions around the world.Accenture has many opportunities to gain market leadership in various countries which can be done via small/medium sized acquisitions. This will help the company expand it capabilities, service, presence worldwide.Accenture should expand and recruit more people from developing country (like India, Philippines, China) which provide low-cost development and supportto local anesthetic client-facing personnel i n a given domestic market. This will result in a more hardworking set of employees at cheaper costs. Also, the cost of setting up delivery centers in those countries will also be cheaper than the developed countries like UK, USA. To be highly competitive, external service providers such as Accenture should possess strong global capabilities to manage clients and engagements worldwide. Hence, Accenture should plan to increase its low cost work force.Also, the firm should change its project allocation system and focus more on the preferred cities of the employees. Being with their families will keep the employees satisfied. It would also reduce the reallocation charges and brokerage charges that the company usually pays when reallocating an employee to a city which is not his preferred one.
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